Manage Billing

Learn how to manage your billing with Nemo Pi.

Permissions: You must be the organization Owner to manage billing.

How does it work?

Firstly, we bill your organization, not your personal Nemo Pi account.

• Your organization will be billed at the time you upgrade to a paid plan and on each day that the plan renews, either monthly or yearly.

• You can upgrade your organization at any time (such as when you wish to add more members, or buoys than the current plan allows).

• You can downgrade your organization at any time. These changes will be reflected in your next bill on a prorated basis, whether you pay monthly or yearly.

Charges

Save Nemo e.V. has partnered with Stripe Inc. to simplify billing and payment processing. All billing is handled through Stripe. Nemo Pi doesn't store any sensitive payment information, and you can manage all your billing information through the billing dashboard (managed by Stripe).

There are two occasions on which we'll charge your payment method on file:

1. On the day that you first upgrade to a paid plan.

2. On the monthly or yearly renewal date of your billing period (extra charges apply if you upgrade to a higher tier plan).

Invoices

Your invoice history is available in Stripe, which you can access via the organization's settings page, by clicking on the Billing tab and opening the Billing Portal. A summary of your organization's current plan is shown on the page, and invoices can be downloaded from here.